PRIVACY POLICY

At Dhanpat Rai Books (“we,” “our,” “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://dhanpatraibooks.com/ and use our services.

1. Information We Collect

• Name, email address, phone number, and billing/delivery address provided during purchase.
• Payment information (processed securely by our payment gateway; we do not store your card details).
• Information you provide if you contact us for support.
• Basic technical details such as IP address, browser type, and device information.

2. How We Use Your Information

• To process and fulfill your orders.
• To provide customer support and respond to inquiries.
• To send you order updates, invoices, and essential service messages.
• To comply with legal and regulatory requirements.

3. Sharing of Information

• We do not sell or rent your personal information.
• We may share necessary details with payment gateways, courier/shipping partners, and IT service providers strictly for order processing.
• We may disclose information if required by law.

4. Data Security

• We use reasonable security measures to protect your information.
• Payment transactions are encrypted and processed through secure payment gateways.
• We do not store sensitive payment details.

5. Cookies

Our website may use cookies to improve user experience, enable essential functions, and analyze site performance. You can manage cookies through your browser settings.

6. Your Rights

You may contact us to:

• Request a copy of your data.
• Correct or update your information.
• Request deletion of your data, subject to legal obligations.

7. Contact Us

Dhanpat Rai Books
Email: mail@dhanpatrai.in
Website: https://dhanpatraibooks.com/